Laplink program (Laplink Gold, PCmover, PCsync, etc.) will not launch. Error: "*[Name of Program]* has stopped working."

Change Windows DEP settings on Windows to allow a Laplink program to run.

On Windows XP or newer, you receive the following error message when attempting to launch PCmover,  Laplink Sync or Laplink Gold (example for PCmover shown here):

 

 

 

CAUSE

The error message is generated when the so-called Data Execution Prevention (DEP) is enabled in Windows, preventing the Laplink application from launching.

 

SOLUTION

You can either disable DEP or configure DEP to allow the Laplink program to run by applying the following steps:

    1. Right-click on the My Computer icon and select Properties.
    2. In Windows Vista ior newer, click on the Advanced System Settings link.
    3. Click on the Advanced tab.
    4. Click on the Settings button in the Performance section.
    5. Click on the Data Execution Prevention tab.
    6. Select one of these options:

      To disable DEP:
        1. Click on Turn on DEP for essential Windows programs and services only.
        2. Click OK.
        3. Reboot the computer.
        4. Launch your Laplink program again.

          OR

           to add the Laplink program to the list of allowed programs:

             a. Click on the Add button.

             b. Use the browse button and select the appropriate file:

                Laplink Gold on a 32-bit system:  C:\Program Files\Laplink\Laplink Gold\Laplink.exe
                Laplink Gold on a 64-bit system:  C:\Program Files (x86)\Laplink\Laplink Gold\Laplink.exe


                PCmover on a 32-bit system:  C:\Program Files\Laplink\PCmover\PCmover.exe
                PCmover on a 64-bit system:  C:\Program Files (x86)\Laplink\PCmover\PCmover.exe


                Laplink Sync on a 32-bit system:  
C:\Program Files\Laplink\Laplink Sync\LaplinkSyncWPF.exe
                Laplink Sync on a 64-bit system:  C:\Program Files (x86)\Laplink\Laplink Sync\LaplinkSyncWPF.exe

              c. Click OK until the windows are closed.

              d.  Reboot the PC.

              e. Launch your Laplink program again.


Should the issue still persist afterwards, you can disable DEP globally (temporarily) as follows:

1. Press and hold the Windows key.

2. Press the letter R.

3. At the Run window, type cmd and press Ctrl + Shift + Enter on your keyboard.

4. The Command Prompt appears. Type the following to enable/disable DEP:

To always turn on DEP:  bcdedit.exe /set {current} nx AlwaysOn
To always turn off DEP: bcdedit.exe /set {current} nx AlwaysOff

5. Reboot the PC.

When later you are ready to roll back this change, use the command mentioned above in step 4 to turn DEP back on.